The Living Direct Network
Wanting more, eh?!…Here’s how we give you more
Get free standard shipping on thousands of designated products across our site. Some items, like very large and heavy products, do not qualify at this time.
60 Day Returns
Just give us a call to return your item. Most items can be returned up to 60 days from the purchase date. For specific details please read our return policy.
16 Years of Service
We have been providing excellent customer service since 1999, from 24x7 phone support, a world-class website and learning center, and faster home delivery.
Helpful Product Experts
Talk or chat with one of our friendly Austin, TX experts and ensure you order the right product for your needs. Average call wait time is less than 1 minute.
We are competitively priced everyday but if you do find a better deal at another authorized dealer let us know. For more details, see price match policy.
Forms of Payment
We also accept cashier's checks and company checks, however you will need to call 1-866-975-4846 to place your order. Orders are processed upon receipt of funds. We also accept purchase orders for companies that have submitted a credit application that we have approved. Click here for more information on business sales.
All checks should be made out to Living Direct, Inc. and mailed to:
Living Direct, Inc.
500 N. Capital of Texas Hwy
Austin, Texas 78746
Terms and Conditions
We will happily accept purchase orders from qualified corporate, educational, non-profit and government organizations pending a credit review by our finance staff. Purchase orders must be signed, bona fide documents that specify both a shipping and billing address; the preferred shipping method; and all relevant costs, including product prices, shipping and handling, and taxes (if applicable). Requisitions, letters, faxes, or memoranda referencing a purchase order number will not be accepted. To place an order by purchase order we must receive the purchase order by fax or US mail. Some additional terms and conditions include:
- The minimum purchase order amount we accept is $100.
- All products bought by purchase order must be shipped to a US destination.
- Payment terms are Net 30.
- We cannot accept purchase order numbers over the phone.
- We cannot process an order until we have received a signed purchase order.
We cannot accept your purchase order unless you agree to these terms. Please be aware that all POs are subject to approval.
Submitting Your Order
First Order Only - We require that you fill-out and send us the following 2 items:
- Fax in your order to: (512) 874-3676
- Email your order to: firstname.lastname@example.org
- Mail your order to:
Attn: Corporate Sales
500 N Capital of Tx Hwy, Bld 5
Austin, Texas 78746
Purchase Order Checklist
Please review this checklist prior to submitting your purchase order. Thanks for your interest in purchasing from us!
- Did you sign your purchase order form?
- Did you complete the credit information sheet?
- Did you provide both a billing address and a shipping address?
- Did you specify a total price?
- Did you check to ensure that you indicated the correct pricing?
- Did you provide both a billing phone and a shipping phone?
- Did you provide an email address?
* Credit information is not required when the invoice recipient is a government agency or a school.