Open Box Direct Clearance Center was created to offer customers substantial discounts on products that are overstocked, or have been returned for a variety of reasons. CompactAppliance's factory authorized service department checks each and every item to ensure that it is in good working condition. All of CompactAppliance's open box items come complete with all the accessories and manuals provided by the manufacturer. Please note that all CompactAppliance's open box items come with the manufacturers warranty, but do not follow the same returns policy as our other merchandise. We will not accept returns for open box items for buyer's remorse or for any cosmetic damage to the unit (dents, dings, scratches, etc.). Overstock products are new and will fall under our standard product returns policy. Our Clearance Center inventory is limited and is always changing. Please contact our sales department to learn more about these items. (800) 297-6076, M-F, 8am to 5pm CST. Items in this section are not eligible for any additional discounts above and beyond the listed price. Visit www.openboxdirect.com.