Established in 1999
LivingDirect.com is a division of Richlund Ventures, Inc., a family owned and operated business established in 1999. LivingDirect.com was created to provide an online destination for people in search of distinctive home appliances that offer superior style and maximum functionality. We pride ourselves in delivering excellent customer care while delivering unique, quality products at a fair price. When you shop at LivingDirect.Com there are never any long lines to wait in and highly trained customer care associates are just a mouse click or toll free phone call away to assist you in your buying decision.
Authorized Online Retailer
Being an authorized online retailer allows LivingDirect.Com to provide you with a higher level of protection for your goods and assures you the best possible service available online. LivingDirect is an Authorized Internet Retailer for Avanti, Haier, EdgeStar, Summit, Danby, LG, Sharp, Bosch, Jenn-Air, Windchaser, Honeywell, Soleus, Rheem, Bemis, Slant Fin - and every other brand we carry.
Award Winning Customer Service
We recognize that our success depends on the satisfaction of our customers, and that is why we treat each and every customer as if they were our only customer. We would like to thank all of our loyal customers who have put their trust in us since 1999, and we look forward to adding you to our list of satisfied customers. We encourage you to contact us via e-mail, live chat or telephone anytime if we can assist you in any way. While we have grown to one of the top 500 Retail Web Sites as reported by Internet Retailer Magazine, we have not lost the customer centric focus that has made us so successful.
Click here to read some of our customer testimonials.
Hours of Operation
Our Web Site is accessible 24 hours a day, 7 days a week. Our Call Center is open for sales calls 24 hours a day; our customer service specialists are in from 8 a.m. to 5 p.m. Central Standard Time Monday through Friday.
No Sales Tax
There is currently no sales tax on purchases outside the state of Texas or Nevada.
Fair Price Guarantee
LivingDirect.com always strives to give you the lowest possible price. If you find a lower price on any product from a legitimate retailer, please call us. Click here for more details.
Flexible Return & Exchange Policy
If you're not completely satisfied with your merchandise, most products may be returned for any reason within the first 30 days after delivery. If purchases are damaged in shipping, we will gladly replace the product or give you a refund for the full amount of the merchandise within the first 48 hours of receipt. Click here for more details.
Security & Privacy
Extended Product Warranties
All merchandise sold through LivingDirect.Com comes with a standard manufacturers warranty. For added assurance, we also offer one, two, and four year extended service plans for most of our products. The Extended Warranty Section explains this in more detail.
Huge Product Inventory
LivingDirect.com has a number of warehouses throughout the Continental United States to better serve our customers. With such a large inventory of products, LivingDirect.Com is able to ship most products out the same day they are ordered.